How to order
ORDERING
1 PRODUCT SELECTION AND INQUIRY Check out our site and choose the right product that suits your requirements. If you need advice, do not hesitate to contact us, we will be happy to help you. Once you have choosen your socks, send us a request.
2 PRICE OFFER Based on your inquiry, we will prepare a price offer. The minimum quantity for sock production is 300 pairs of one type while there must be minimum 50 pairs of one size.
3 GRAPHIC DESIGN Send us your logo and detailed descriptions of your idea how the socks should look like. You can use our templates or any other sock layout to draw your ideas. We will send the first graphic design within two bussines days.
4 PRODUCTION Once the advance invoice has been approved and paid (typically 5-50% of the total amount). We will prepare a sample of the sock, which will then be photographed and sent to you by e-mail for your approval. In case you require a physical sample of socks, we charge a refundable deposit.
5 APPROVAL OF PRODUCTION AUTOMATIC SAMPLE Before we begin production, we prepare a sample, then we take a photo and send it to you by e-mail for approval.
OPTIONAL SAMPLE – At your request, we will prepare a physical sample of socks. We charge a refundable deposit for this.
6 INVOICE AND DELIVERY When ordering and invoicing, expect an increase of 5-15 pairs from one design.. This is a necessary increase of your order with regard to the production process. We will issue a final invoice before sending your order. If you request a physical sample of the sock, a pre-invoice. You will be charged on the final invoice.
After payment of the invoice, we will ship the socks package to you. The delivery date is approximately 4-8 weeks from the payment of the advance invoice and will be negotiated individually with each customer. The delivery date of the physical sample is 3-4 weeks. If you require express delivery, do not hesitate to ask us.
DELIVERY TIMES
1-2 BUSSINES DAYS takes to send a graphic design. Draft edits are usually processed within one business day.
3-4 WEEKS is time needed for producing and sending a physical sample of socks (if you require this service)
4-8 WEEKS is time needed for production (0-1000 pairs - 4 weeks, 1000-2000 pairs - 5 weeks, 2000-3000 pairs - 6 weeks, over 3000 pairs - on request)
SHIPPING
CZECH REPUBLIC We ship to with GEIS parcel service, the price for 1 package is 4 EUR excluding VAT, delivery on the second business day.
SLOVAKIA We ship to Slovakia with GEIS parcel service, the price for 1 package is 10 EUR excluding VAT, delivery on the second business day.
EU AND WORLDWIDE In Europe and the rest of the world, we ship by UPS service, the price is calculated according to the size and weight of the shipment. UPS Standard service (Europe only, delivery 2-3 business days).